FREE LIVE WEBINAR
The Privacy Countdown: What Your Agency Needs in Place Before 10 December
🗓 Wednesday 25 November 2026
⏰ 12pm AEDT (11am QLD, 9am WA)
Live on Zoom: 60 minutes, then an extra 30 minute bonus session for NSW and QLD property managers on the same call.
▶︎‖ Can't make it live? Register and we'll send you the recording.
On 10 December, the rules change again.
From that date, if your agency uses software that helps make decisions about people, your privacy policy has to say so.
Tenant affordability tools. Prospecting apps. AI that shortlists applications.
Most agencies use at least one. Very few have updated their policy. And that's just one part of what's changed for real estate in the past 18 months.
In 60 minutes, we'll show you what applies to your agency, what to fix first, and what can wait.
This Webinar Is for You If…
You're not sure what the 10 December privacy changes are, or whether they apply to you
Your team uses tenant apps, AI tools or prospecting software, and nobody has checked what that means for your privacy policy
You're not sure what you'd do first if client data ended up in the wrong hands
You've heard individuals can now sue directly and want to know where the real risk sits
A landlord asks for the full tenant application and you're not sure what you can hand over
"We're too small for the Privacy Act."
It's the most common thing we hear, and it's often not the whole story.
Yes, there's a $3 million turnover threshold. But look at the contracts you've signed with your CRM, your tenant database or TICA. Many of them include a promise that you'll handle personal information as if the Privacy Act applies to you.
If you sell property, you're now an AML/CTF reporting entity. That means the Privacy Act applies to the personal information you collect for AML, whatever your turnover.
And if you manage properties in NSW, turnover will soon be beside the point. New tenancy laws will apply the Australian Privacy Principles to tenant application information, whatever the size of your agency.
Now add the 2Apply decision. The Privacy Commissioner found the platform collected more renter information than it needed, and collected it unfairly.
The lesson for agencies is simple: "the software asked for it" is not a defence.
What It Costs To Leave It
1,205 data breach notifications were made in 2025, the highest number on record.
Source: OAIC, Notifiable Data Breaches statistics, 6 July 2026
Individuals can now sue for serious invasions of privacy, with damages of up to $478,550 for loss such as emotional distress.
Source: Law Society Journal, 18 December 2025
For serious or repeated interferences with privacy, the maximum penalty for a company is at least $50 million.
Source: Privacy Act 1988 (Cth), s 13G
The bigger cost is usually trust. Clients hand you their details because they expect you to protect them.
The Shift
Privacy compliance isn't a policy you file and forget.
It's a handful of documents and habits that make sure your team collects only what it needs, protects what it holds, and knows exactly what to do when something goes wrong.
Get those right, and you're protecting your clients, your agency and your reputation in one move.
INTRODUCING…
The Privacy Countdown: What Your Agency Needs in Place Before 10 December
A practical session in plain English on the privacy changes affecting real estate agencies, and what to do about them before 10 December.
No jargon. No hour of reading legislation aloud. Just what applies to you, and what to do next.
What You’ll Learn
What changes on 10 December, and what your privacy policy must say if your tech helps make decisions about people
Whether the Privacy Act really applies to you, even under $3 million turnover (think software contracts, AML and the new NSW tenancy laws)
What the 2Apply decision means for your rental applications: collect only what you need, and collect it fairly
How the new privacy tort works: when someone can sue, and what keeps your agency out of that conversation
Data breaches, start to finish: how to spot one, assess it and notify in time, plus the everyday human errors behind most of them
The documents and habits that make you Privacy Prepared: privacy policy, collection notices, data breach response plan and team training
Your questions answered: landlord requests, tenant references, offshore VAs and open home sign ins
Stay on for the
NSW + QLD bonus session
As soon as the main session ends, we'll go straight into an extra 30 minutes on the same Zoom call, just for NSW and QLD property managers.
We'll cover what's confirmed and what's still coming under the new rental privacy rules, and what to get ready now.
No new link. Just stay on the call.
Bring Your Questions
Join us live and put your questions straight to Luke and Jonathan in the Q&A.
The tricky landlord request. The reference you weren't sure about. The breach you're still wondering about. Ask it on the day.
Meet Your Hosts
Jonathan Green
Principal, Realgate Legal
Jonathan Green is one of the Principals at Realgate Legal with a strong passion for both the real estate and legal industries.
With over 16 years of experience, he has led his own firm, worked for a large national law firm, and served as Partner and Director of a busy Victorian real estate agency. As a former Licensed Estate Agent, Jonathan understands the real-world challenges his clients face, having worked directly within the industry.
After selling his real estate business in 2021, he returned to full-time legal practice, combining his experience in law and real estate. Jonathan focuses on commercial law, property transactions, developments, rent roll sales, and leasing and conveyancing matters.
Luke Shumack
Principal, Realgate Legal
Luke Shumack is one of the Principals at Realgate Legal with a Bachelor of Laws and a sharp focus on helping agencies and business owners stay compliant while scaling with confidence.
Since starting his legal career in 2021, Luke has worked closely with real estate agencies, startups, and established businesses on privacy compliance, employment law, contractor agreements, mergers and acquisitions, and corporate governance.
Known for his tech-savvy approach and love of efficiency, Luke blends legal precision with practical business strategy, making the complex simple for clients who want to move fast without risk.
Realgate Legal is a law firm built for the real estate industry. We help agency principals protect their business, manage risk and make confident commercial decisions so they can build stronger, more valuable agencies.
Our team includes lawyers, some with real estate licences and firsthand experience working in and operating real estate businesses. By combining industry knowledge with strategic legal advice, we help agencies establish strong foundations, navigate growth and protect what matters.
About
Realgate Legal
Still Wondering If This Is for You?
✓ You run or work in a real estate agency anywhere in Australia
✓ Your team collects personal information from buyers, sellers, tenants or landlords
✓ You use a CRM, tenant app or any software that stores client data
✓ You'd rather fix gaps now than explain them later
✓ You want plain answers, not legal jargon
SAVE MY FREE SEAT
The Privacy Countdown:
What Your Agency Needs in PlaceBefore 10 December
By registering, you agree to allow us to handle your information in accordance with our Privacy Policy.
Boring legal stuff: Whilst this webinar has been designed and prepared by experts and lawyers, this is general advice only and cannot be relied upon as legal or valuation advice as it does not take into consideration your exact agency circumstances. This information is for guidance only as there are many variables in your agency. Contact us to find out if any of these variables apply to you. Whilst we may provide high level advice in live group sessions, you are not covered by professional legal privilege in those settings and anything sensitive or potentially litigious should only be discussed privately to maintain privilege. When we have 1 on 1 sessions with you, those sessions are regarded as legal advice. PS - congratulations if you have read this far, you must love legal disclaimers or are a sucker for punishment.